1. What is MAGNAZON?
    MAGNAZON is a marketplace dedicated to the sale of digital design product packages, aimed at non-designers or people with little experience who want to enhance their ideas and projects.
  2. What kind of products can I find at MAGNAZON?
    At MAGNAZON, you will find digital design resource packages that come with guides for their use and monetization. In addition, we offer affiliation and referral services for these resources, as well as the option to access digital design mentoring.
  3. How can I sell my products on MAGNAZON?
    You can create your own store within MAGNAZON, where you can upload your digital assets and set prices. You can also customize your profile in an intuitive and easy way, and for advanced users, customization with JavaScript and CSS is allowed.
  4. What benefits do I get from selling on MAGNAZON?
    You will gain great visibility for your digital products, connecting with numerous potential buyers. In addition, you will receive 80% of the profits from each sale, you will not incur any costs if you do not make sales, and you will have the opportunity to effectively scale and enhance your store.
  5. How can I customize my profile on MAGNAZON?
    You can customize your store intuitively and easily with your own simple and intuitive seller dashboard. For advanced users, custom JavaScript and CSS can also be used to adjust the appearance of your profile.
  6. What kind of guides are included in the digital packages?
    The guides include instructions on how to use and monetize digital assets, providing practical tips and strategies to maximize their effectiveness.
  7. What are digital design mentorships?
    These are optional, paid sessions that you can purchase to receive personalized guidance and support on how to use digital resources and improve your design skills in the areas you desire.
  8. How can I communicate with my customers if I am a seller?
    MAGNAZON offers an integrated chat that allows you to interact directly with your customers, answer questions and offer support.
  9. Can buyers leave reviews on products?
    Yes, buyers can leave reviews and ratings on products, which helps other users make informed decisions.
  10. What payment methods are accepted at MAGNAZON?
    We accept multiple payment methods including PayPal, Stripe, card payments and other online methods, all 100% secure, to facilitate transactions.
  11. How can I ensure that my products are of quality?
    It is recommended that you thoroughly test your products before uploading them to the platform and include clear user guides.
  12. Can I update my products once they are on sale?
    Yes, you can update your products at any time, including adding new guides or improving digital resources.
  13. What happens if I have technical problems with my store?
    MAGNAZON has a technical support team that can help you solve any problems you face with your store or products. You can contact them at: SERVICES@MAGNAZON.COM
  14. Are there any fees for selling on MAGNAZON?
    Yes, MAGNAZON's fee is 20% and €1 for each transaction. If it doesn't sell, we don't charge anything.
  15. How is the intellectual property of my products protected?
    We recommend that you include clear terms of use and use watermarks or access restrictions on your digital products to protect your intellectual property.
  16. What happens in case of a conflict between buyer and seller?
    In the event of a dispute, the transaction will be reviewed. If the purchased digital package is as described, the seller will be right and the buyer will not be refunded. However, if the digital package does not match the description, the buyer will be refunded and the seller will not receive the money. We want to ensure fair and honest transactions for both parties.

ANY QUESTIONS OR SUGGESTIONS YOU MAY HAVE, PLEASE CONTACT: SERVICES@MAGNAZON.COM